Privacy Policy

By Submitting your personal information with us, you agree to transfer and processing of your personal information in accordance of our Privacy Policy below.

What Information do we Collect?

We only collect basic information like your name, mobile number, email and your age (to identify if you are an adult or a child to accommodate you accordingly).

How do we use the information we collect?

We only use your information to process your reservation and to for any refund / cancellation if any.

Do you share my personal information with third parties?

No. We don’t share any of your personal information to any third parties for any reason. However, we may share the information to law authorities upon receiving their request legitimately.

How do you Store & Secure my Personal Information?

We store your personal information on our domain only and secure the same thru high end security tools.

Do you use Cookies and Similar technologies?

Yes. We use cookies to give you 100% responsive and device compatible user experience.

Do you use my geo locations data?

Yes. However, we restrict the usage only to analyze our customers base and to strategize our marketing materials and methodologies accordingly.

What about changes to Privacy Policy or Security Policy?

We may change our privacy policy or security policy and the same will be updated in our website, www.thepridefort.com with effective date in place for others to know the change of content.

Children below 13?

We don’t collect any data from children below 13 years old as a policy. If we find the data in place belongs to children below 13 post validation from our end, the same data will be removed permanently form our system immediately.

What if I have questions or concerns about your Privacy Policy?

Regards to any queries about our Privacy Policy, you can write to us to info@thepridefort.com with subject as “About your Privacy Policy”

How do you resolve complaints?

As a policy, we respond the complaints received from our guests or vendors and/or other third parties within 24 hours and the same will be resolved within next few business days basis analysis, rectification and effective resolution.